Q. How do I contact you?
A. Please feel free to call us on 01256 318181 or email us on info@jegroup.co.uk. We are here to help!
back to the top
Q. Can I order items not listed in the catalogue?
A. Of course, if the
item you require is not in our catalogue, we can source it for you. We have
direct links with UK, European and Far East manufacturers.
back to the top
Q. Can you manufacture bespoke products?
A. No problem let us
know the product category, design and quantity and we will do the rest.
back to the top
Q. How do you brand my items with my logo?
A. We will need you
to supply us your logo or artwork as a Vector image. Please supply your file at
300dpi and to the required print size or larger. If you have any problem at all
with this process, our designers are on hand to assist.
back to the top
Q. Can you match my corporate colours?
A. Supply us your
PMS (pantone matching system) reference for your logo/brand and we will match the
print on your product to your corporate branding. Please be aware that Pantone
colours will be represented slightly differently on various media types.
back to the top
Q. Can you print solid colours and halftones?
A. There are
different print processes for many of our products. The best Idea is to let as
have sight of your proposed logo/design and we will be able to advise case by
case.
back to the top
Q. What size will my logo be printed?
A. Each of our
products will have a set print area, this can be communicated at either quotation
stage or more commonly at the point of order. We will provide you with a pdf
proof of your logo on the chosen product. This can be amended if required as
part of the proofing process. Amendments to supplied artwork can be chargeable.
back to the top
Q. Can we see a branded sample of our product prior to producing the full order?
A. We can provide
unbranded samples on all of our products along with branded samples on most of
our catalogue. Samples may incur a charge but we will confirm this prior to providing
them.
back to the top
Q. Are there hidden charges?
A. Absolutely not!
We will advise you of all cost during the quoting process. If you are concerned
at all, just call and we will happily discuss all costs related to your order.
back to the top